Plumbing and Heating

Our reliable, responsive Gas Safe and OFTEC certified engineers work with homeowners, landlords, letting agents, builders and developers across Sussex and Kent.

Boiler Installation Specialists

We can service, repair or replace any gas boiler or oil heating system, and are qualified to fit the very energy efficient and economical Viessmann boilers.

Recommended plumbing, heating and boiler services

At Charles Bickham Plumbing and Heating, we pride ourselves on providing our customers in Sussex and Kent with the very best service. Whether you’re a homeowner who needs a boiler repair, a letting agent who needs an annual Gas Safety Certificate, or a developer who needs new bathroom plumbing installed on a building project, our friendly, knowledgeable team is at your service. Our oil and gas qualified engineers are new and replacement boiler installation specialists. We are fully insured and OFTEC and Gas Safe certified.

About Charles Bickham Plumbing & Heating

We have been in the plumbing and heating industry for over 12 years. Charles Bickham started as a plumbing apprentice in the Heathfield area, and then set up his own company. Our team of gas and heating engineers has now grown to three. Still based in Heathfield, we service a 20 mile radius across East Sussex and Kent.

We work with homeowners, letting agents and builders and developers. Our customers trust us to come into their homes and repair their plumbing leaks, install a boiler, or service their heating systems, and know that we will respond to their calls quickly, and get the job done well. We work fast and always respect you and your property, making sure we leave everything clean and tidy. We have a lot of repeat business and our customers recommend us to others.

We are qualified to fit unvented cylinders, and soon will be able to work with renewables too. We are trained Viessmann boiler fitters, which means we can offer extended guarantees on each installation. We are fully insured and qualified oil or gas engineers, certified by the trade industry bodies OFTEC and Gas Safe.

Domestic heating, plumbing and boiler services

For residential customers, we’re always on hand for emergency call-outs and for all aspects of your home’s plumbing, boiler and heating maintenance requirements. We are pleased to attend homes across Kent and Sussex, within a 20 mile radius of Heathfield.

Heating & hot water

Over the year, your central heating system pipes, radiators, coils and heat exchangers build up limescale and corrosion. When you turn the heating on, you may notice that there are cold spots in your radiators, even after bleeding, or you hear some “knocking” in the pipes. Or you may have problems with your water pressure. Ask us about regular maintenance which helps to keep your heating and hot water system in good working order. We use a technique called power flushing to clear the sludge. It’s quick, no mess, and very effective. Or perhaps you need an extra radiator, or want to move one, or upgrade your whole heating system. We can also install underfloor heating for good, even heat distribution and a luxurious feel.

Plumbing & bathrooms

Time to upgrade your bathroom, install a shower, downstairs toilet or add an en-suite? At Charles Bickham Plumbing & Heating we can assist with all your plumbing needs. If you live in a hard water area, you may find that your skin or hair is drier after you’ve had a shower or a bath. It can also lead to a build up of limescale in your appliances, which can cause them to break down or shorten their lifespan. We can fit a water softener to your main water supply to eradicate all your hard water problems. We’re always here to help with the essential repairs too, like changing a washer on a dripping tap, unblocking a drain, or fixing a leaking pipe.


If your boiler is not working properly, this will affect your heating and hot water supply. Our OFTEC and Gas Safe certified engineers can repair and service your existing boiler, replace an old one or install a brand new one. We are qualified to fit and service unvented hot water systems (cylinders), and are recommended Viessman boiler engineers, so we can offer very good deals and warranties on these. We also offer regular maintenance visits, to check your system is safe and in good working order for the cold winter months.

Annual inspections, boiler maintenance, and emergency call-outs for letting agents and landlords

We work a lot with letting and estate agents and landlords, providing annual gas safety inspections, routine heating, plumbing or boiler maintenance or emergency call-out services for rental properties in the Heathfield area and further afield across Sussex and Kent.

Annual landlord Gas Safe certificates

Whether you’re renting out a property as a letting agent or a private landlord, the law requires you to provide the tenants with an annual Landlord Gas Safety Certificate. Our fully certified Gas Safe engineers can take care of that for you. We will come and inspect the property’s gas appliances and issue the certificate, so that you can rest assured that you are complying with regulations.

Boiler servicing

The best way to prevent costly emergency plumbing call-outs by your tenants is to have in place a regular boiler maintenance and servicing plan. We can arrange to service the boiler, check the radiators and power flush the heating system if required, to save you time and money and keep your tenants happy.

Plumbing and heating emergencies

Sometimes you can’t foresee a leak or a burst pipe, and that’s when you need to know you can rely on us as qualified plumbing and heating engineers to react quickly, get out to the rental property, identify the problem and fix it with as little disruption to the tenants or hassle to you as possible. We’ve had many years of experience being called out to plumbing emergencies or boiler break downs, and we pride ourselves on providing the best possible service in every situation, so you're in safe hands.

Plumbing for house-builds, extensions and new developments

Working with a reliable plumber and certified OFTEC or Gas Safe engineer is essential when you’re building a new house or adding an extension. At Charles Bickham Plumbing and Heating, we can advise you on the best layout for your pipework, the most efficient and up-to-date heating and renewable energy technologies, and install new boilers, radiators, sanitary ware or underfloor heating for your development. If you’re planning on renting out the property after you’ve finished the renovation or build, we can also provide you with the Landlord Gas Safety Record, to keep you fully compliant with regulations.

Certified Viessman boiler engineers

Our OFTEC and Gas Safe certified engineers are qualified to repair, service and replace any boiler and heating system. When we are asked to install a new boiler, we are proud to partner with Viessmann. We like the extremely high quality of their appliances, and their focus on efficient and renewable energy. We have been trained by the manufacturers to install and service Viessmann boilers to their exacting high standards. Because we are partners, we can offer very good deals and extended warranties, of up to 10 years parts and labour, on Viessmann appliances and parts.


Charles Bickham has been assisting Foresters Lettings since 2010. We would recommend his services, always polite, professional and most importantly reliable.

Toby Fordham

Partner, Foresters Lettings

Charles has been like a breath of fresh air, always cheerful and willing to help with any situation, always reliant and efficient and always turns up on time. He is flexible and tries to always get the best deal for landlords or tenants and responds out of hours if necessary.

Jan Faulder

Lettings Manager, Westwoods Lettings


3 Lansdowne Villas, Hailsham Road, Heathfield, East Sussex, TN21 8AB

T: 01435 810 473
M: 07742 040 078


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